Store Policy
Customer Care
Welcome to Hach & Toes. By placing an order through our website, you agree to the following terms and conditions.
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Our dog treats are 100% natural, meaning their size, shape, colour and texture may vary from batch to batch. These natural variations are normal and do not affect the quality of the product.
Please supervise your dog while they enjoy any treat and ensure fresh drinking water is always available. It is the owner’s responsibility to choose treats suitable for their dog’s age, size and chewing ability.
Privacy & Safety
Your personal information will only be used to process your order and provide customer support. We will never sell or share your personal information with third parties except where required to fulfil your order or by law.
Limitation of Liability
Hach & Toes accepts no responsibility for any adverse reactions resulting from products being fed contrary to veterinary advice, known allergies, or without appropriate supervision.
Product Safety
Our treats are intended as a complementary pet food and should not replace a balanced diet.
Always supervise your dog while chewing and remove any small pieces that may present a choking hazard.